And you’d say, “Oh, everybody liked this, so we will use that.” So we had all these processes from 10 different programs. They didn’t line up with each other. That’s when we realised, “Wait a minute. Maybe we need to take something deeper and really have an impact.”
How much do you think drama is costing your company? Would you like to reduce or even eliminate it? If you don’t know how much drama is costing your company, there’s a high likelihood that it’s a lot.
Over time, when you integrate this into an organization, and you start looking at solutions instead of problems, you fix it, and it’s fixed. You don’t have to revisit it over and over again. And that in itself has a huge ROI.
It’s much easier to blame it on somebody else, than to have to say, oops, there’s some things I need to change, doggone it. I always like to say, when you don’t know, that’s one thing. When you do know and choose not to make a change or do something about it, that’s a totally different thing.
If and when I choose to disclose to clients and colleagues, it’s not going to be a situation where I’m battling any misconceptions. I’m doing the education from the ground up. I have to be the one to introduce what this means. I have to explain what it is that got me here, which can be tough when people are also not aware of emotional neglect or emotional abuse.