“We’ve spent years fixated on external challenges—competition, product development—but neglected our internal cohesion. It created toxicity, affecting morale and performance.”
“Understanding outcomes reduces surprise reactions to challenges,” Ben explains. “It’s about strategising for long-term success rather than firefighting.”
‘We were focused on the What but couldn’t grasp the Why’ Ben confesses, echoing the sentiments of countless leaders navigating similar paths
“I’m an introvert. Interacting with people drains my energy. I wasn’t active in engaging with people. The coach I chose understood what was happening underneath, which I couldn’t see.”
Reflecting on his journey, Ben shared, “There is nobody that’s training people like me in this space.”