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Susan Dunlop: Lead Believe Create

Navigating Organisational Transformation: CEO Ben on Coaching His People and Becoming Outcome-Focused

In his ongoing organisational evolution, CEO Ben offers invaluable insights into the pivotal role of coaching. Engaging in a conscious practice of The Empowerment Dynamic roles, particularly the Coach role, Ben illustrates how coaching became a cornerstone of his shift towards outcome-centric strategies.

Let’s delve into the key moments of his journey, as shared during the interview at the 3VQ trainers’ summit.

Embracing Coaching

Ben reveals the transformative impact of coaching as a leader, highlighting its importance in escaping from the constant cycle of problems to focus on clear outcomes. He emphasises how coaching conversations have become more enjoyable and productive compared to dealing with reactive behaviours or drama.

“Coaching becomes critical when we shift our focus from problems to outcomes,” Ben remarks. “It’s about developing our people and fostering open communication.”

Shifting Perspectives

Through a concerted effort to define what “right” looks like and develop long-term strategies, Ben has experienced a reduction in reactive impulses. By understanding where problems lie and focusing on solutions, the organisation has seen improvements in collaboration and productivity.

“Understanding outcomes reduces surprise reactions to challenges,” Ben explains. “It’s about strategising for long-term success rather than firefighting.”

Lighting the Way

Ben’s journey serves as a guiding light for others navigating similar challenges. His experience underscores the importance of prioritising outcomes over drama, creating a more conducive environment for productive discussions and problem-solving.

“Shifting focus from problems to outcomes creates a space for empowerment and collaboration,” Ben asserts. “It’s about fostering an environment where everyone can thrive.”

Unlocking His Team’s Full Potential

As CEO Ben continues to chart the course towards organisational excellence, his journey exemplifies the transformative power of coaching and outcome-focused strategies. By prioritising clarity and purpose, he unlocks the full potential of his team and propels the organisation towards sustained growth and success.

My Key Takeaways from CEO Ben’s Interview:
  • Outcome Over Drama: Prioritising outcomes transforms coaching conversations into fruitful exchanges that are focused on solutions.
  • Reducing Reactivity: Defining clear outcomes minimises reactive responses, fostering a culture of solution-oriented thinking.
  • Techniques for Less Reactivity: Tracking progress and addressing anxiety are instrumental in creating an environment conducive to collaboration and innovation.
Unlock Your Organisation and Team’s Potential

Did you know? According to Gallup, leaders account for up to 70% of the variance in employee engagement scores. By prioritising outcome-focused coaching, organisations can foster a culture of engagement and empowerment, driving sustained success.

Ready to unlock your organisation’s potential?
It begins with you.
  • Explore the eCourse CEO Ben embarked on—a self-directed journey towards transformative growth, available at a discounted rate under Susan’s 3VQ licence.
  • For those seeking guided facilitation for one person, a small team, or an entire organisation, contact Susan to start a conversation. Together, we can create a tailored stepped plan for organisational empowerment and innovation.

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