As CEO of my own small-turned-large organisation for some 17 years, I was a keen advocate for Constant and Never-ending Improvement (CANI). CANI, personally, professionally and throughout the organisation and how we operated. I know, firsthand, that improvement and change can be difficult for not only leaders, but also their team(s) to go through, and, if we’re honest, it also will affect our closest personal relationships as well.

The training and personal coaching I specialise in addresses the challenge of change.

It’s about personal and professional leadership and team transformation and growth. The soft stuff, so to speak. The human element.

For an organisation, CANI is not only focusing on the changes and improvements to the product and services, nor the systems, processes and structures. It is about applying an approach that will result in greater trust and increased decision-making speed, whilst empowering individuals in their personal lives, at home, as well as at work.

In 2021 I added certification as a 3VQ® trainer to my tools and resources, when personalising training and coaching.

3VQ® is the work of David Emerald, founder of Bainbridge Leadership Center in the US, and author of 2 books: The Power of TED* (*The Empowerment Dynamic) and more recently The 3 Vital Questions®: Transforming Workplace Drama with the Power of TED*.

With a focus on outcomes, the 3VQ® facilitated eCourse and Workshops, are reinforced with 1:1 coaching.

It’s about shifting from the Problem, Anxiety and Fear mindset to the much more empowered Vision, Outcome, Passion and Desire creator mindset.

The 3 Vital Questions® and TED*® (*The Empowerment Dynamic) frameworks gives you a new common language to build awareness with all of your business stakeholders and most important relationships.

Training and Coaching

3 Vital Questions: eliminate drama from your life and your workplace.

Perfect for individuals OR for business leaders and teams.
In this 8-module eCourse blended with 6-facilitated Zoom calls, you will learn:
  1. practical tools to recognise personal triggers in everyday dramas and how to shift into more empowering ways of relating to others;
  2. how to relate more effectively with others when drama patterns show up;
  3. increase self-awareness and engagement by understanding how you think and relate to others;
  4. be introduced to the 3 empowering roles of creator, challenger and coach, and how each role enables you to recover from reactive behaviours more quickly so you can refocus on what it is you do want, not what you don’t want;
  5. find renewed courage to make personal changes, that help you show up in life and at work with less stress and more ease, which will increase both your effectiveness and fulfillment;
  6. use the 3VQ for inspired and creative decisions, even in the face of drama and uncertainty; and
  7. to ignite your passion for life and work and those you interact with in both.

Book a Discovery Call or phone me to find out more today and get started.

Move towards your desired outcomes sooner, for your organisation AND in all the important relationships you have, with yourself, your team, loved ones and within your community.

As a professional coach and before that, as CEO, I have always paused to ask ‘what is it that’s really important to ME (YOU)?’ and ‘what is one thing I can do right now towards making that one big good thing happen?’

Outcomes-focused, personal and professional coaching looks deeply at what is it you truly want or what you’re aiming to achieve. We dig deep into the “7 whys” and the reality of your current situation. We get honest about what the gap is between where you are and where you want to be; what supports you have in place already towards what you want; and what is already or still likely to inhibit you from getting there.

Then it’s about making what it is, that you said you personally have the control or influence over to make happen, to become your reality.

We do so by co-creating and brainstorming strategies and timelines together and agreeing on an accountability platform of check-ins and measurements for the way forward.

Shift your mindset! Revolutionise the way you think, interact and take action on your biggest challenges.

Coaching packages may be shaped into a mix of both personal and professional coaching; or one of those types of coaching, mixed with the 8-module eCourse mentioned above; or if you’re solely focused on making shifts in your personal life, we will shape your coaching package to suit your specific needs and desires.


“I have had the privilege of working with Sue for many years. Her knowledge and professionalism is second to none. She has an amazing way of making holistic, personal connections in such a respectful manner. I would highly recommend Sue, she is an exceptional coach, mentor, leader and entrepreneur.”

Rae Richardson, healthcare consultant, formerly Director of Nursing, Buderim Private Hospital.

I had the absolute pleasure to be led by Susan in my time at the (NSW Business) Chamber. Susan taught me a lot about the business & myself! Susan is a true mentor/leader & one of the smartest business women I know. An honour to have worked with her” .

Nicola Collins, Gold Coast

“I am fortunate enough to have been mentored by Susan for many years. In the time that we have known each other she has made an invaluable contribution to my life. Susan has an innate understanding of people which proves to motivate confidence, change and resilience. I was so pleased to hear she was starting her own coaching business. I can’t think of a better person to partner with to achieve your personal and professional goals. Susan walks the talk. She lives a full and authentic life. Her passion and vulnerability are her greatest strengths and will be such a beacon for her many clients.” 

Bernadette Haigh, Founder, Nature Kids, Sydney

Interested in working with me one-on-one? Take the next step below.

Click this button to go straight to my scheduler.

Make the rest of your life the best it can be!

I would be honoured to work with you,

Susan Dunlop

Professional Coach ICF NLP; Member of the ICF and ABH

3 Vital Questions® Certified Trainer


I am bound by a code of ethics by the lead industry body, the International Coaching Federation (ICF), and I am professionally trained to help you maximise your full potential and reach your desired results.

I formalised my many years of business experience with professional coach certification at the Life Coaching Academy in 2017. The course of study I chose to undertake is 1 of only 2 Australian life coaching certifications recognised by the International Coaching Federation.